WRPA 2018 Annual Conference and Tradeshow

"A Hands On Approach"


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Date/Time: Wednesday, May 2 | 3:00 - 4:15PM

Moderator: Dawn Lewellyn, My World Therapeutic Recreation Services, LLC

Category: Revenue/Customer Service

Description: With $1 trillion in aggregate income and $220 billion in discretionary consumer spending for persons with disabilities in the US, harnessing customer service to meet the needs of people with disabilities can be a great ROI in various ways for your community. This power round of techniques and resources will sharpen your staff's skill set, including free online training opportunities.

Speaker: Dawn Lewellyn is a Certified Therapeutic Recreation Specialist (CTRS) and owner of My World Therapeutic Recreation Services, LLC proudly serving people with disabilities. Dawn has been working in the field since 1989 specializing in Therapeutic Recreation since 1998. Dawn has also served as a Marine Animal Assisted Therapist for children with disabilities. Dawn consults for parks and recreation agencies across the country on inclusion and adapted recreation program implementation..

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