WRPA 2018 Fall Leadership Summit

"Courageous Communication: How to Have the Conversations You Dread"

Date/Time: Tuesday, October 9 | 1:15 AM - 2:30 PM

Speakers: Rachelle Strawther, M.A. | Gonzaga University

Description: Most of the challenges that face organizational leaders - such as performance issues, interpersonal conflict, poor attitude, etc – can be mitigated through clear, candid communication. However, many leaders fail to communicate effectively because they fear conflict, feel incapable of having the conversation, or just want to be liked by their employees. In this workshop, attendees will learn how to give feedback and hold difficult conversations, while communicating honestly, directly, and with compassion.

Learning Objectives:

  • Identify best practices for giving feedback and communicating about difficult topics.
  • Practice principles of effective communication for use in organization.
  • Develop confidence to apply skills to an actual workplace situation.

 

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